Online Policies

RETURNS

60 days return:

We believe if you don't love what you wear, you can not represent your school spirit. We will do our best to exceed your expectation. You may return most items purchased @ shopcollegewear.com up to 60 days of purchase date for a full refund. The returned items must be not worn and be in Original condition with all tags attached. We will not  process any refund for worn or washed products. We also pay the return shipping cost if the return is a result of our error(for example, we shipped the wrong size or wrong item), otherwise customer will pay the return shipping charges. To request return, send an email to Customerservice@shopcollegewear.com. with your order number. We will email you a return label for $7.99 or issue You a return authorization number so You send your return with carrier of your choice.

If You need to exchange your item for size; send an email to customerservice@shopcollegewear.com and request return authorization. For your exchange, You should place a new order. When We receive your original item back We will refund You $ 7.99 so You don't pay shipping twice for your exchange. We pay the shipping for your replacement.

All orders placed Monday-Thursday before 2 PM (EST) will begin processing and ship within 24 hours*, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday.

*Holidays excluded.

shopcollegewear.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.

During checkout, you will have the option of choosing an expedited form of shipping. We use Priority mail with 3-5 business days delivery for our flat rate shipping.  You can also choose Expedited shipping. Expedited shipping is one or 2 business day. Expedited shipping has guaranteed delivery date not delivery time.  *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS

Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.

TAX

Items shipped within California are subject to California's State Sales Tax.

PRIVACY

Worry Free Shopping

In addition to hassle free returns, we pledge to you that we never sell or share your personal information with any third party. All your credit card information is transmitted in encrypted format. All personal information provided to us is used for fulfilling your order or notifying you of upcoming promotions, if you choose.

Rest assure and shop with confidence!

 

OTHER

$7.99 shipping is only for U.S. Postal Service . Exclusions are Hawaii And Alaska